Documentation

Security Administrator Guide

Complete guide for security administrators managing policies, monitoring, incident response, and compliance across PDAccess.

Overview

As a Security Administrator, your primary responsibility is protecting the organization's infrastructure while ensuring compliance with regulatory requirements. PDAccess provides you with the tools to enforce security policies, monitor privileged access in real time, respond to incidents, and demonstrate compliance to auditors.

This guide covers the scenarios and solutions most relevant to your role.

Scenario 1: Enforcing Zero-Trust Access Policies

The Challenge: Administrators have permanent, unrestricted access to production systems. When an incident occurs, there's no way to limit the blast radius.

PDAccess Solution: Configure just-in-time access policies that grant elevated privileges only when needed and only for a defined duration.

# Example: Just-in-time access policy
access_policy:
  name: "Production Server Access"
  condition:
    - role: "senior-engineer"
    - approval_required: true
    - max_duration: "4 hours"
  action:
    grant: "elevated-privileges"
    scope: "production-servers"
    auto_revoke: true

Steps:

  1. Navigate to Security > Access Policies in the PDAccess dashboard
  2. Click Create Policy
  3. Define conditions (roles, time, approval requirements)
  4. Set the action (grant elevated privileges, limit scope)
  5. Configure auto-revoke timer
  6. Enable the policy

Result: Administrators can access production systems, but only when authorized, for a limited time, with complete audit logging.

Scenario 2: Monitoring Privileged Access in Real Time

The Challenge: Administrators are connected to production systems, but security teams have no visibility into what they're doing.

PDAccess Solution: Real-time session monitoring with live video playback, command logging, and instant revocation.

Steps:

  1. Navigate to Security > Live Sessions in the PDAccess dashboard
  2. View all active privileged sessions in real time
  3. Click any session to see:
    • Live video feed of the administrator's screen
    • Real-time command log
    • Session duration and source IP
    • Connected system details
  4. Click Revoke to terminate any session instantly

Pro Tip: Configure alerts for sensitive commands (sudo, chmod 777, rm -rf, passwd) to receive immediate notifications when critical actions are executed.

Scenario 3: Responding to a Security Incident

The Challenge: A security incident has been detected. You need to identify which administrator performed the suspicious action, revoke their access immediately, and preserve evidence for investigation.

PDAccess Solution: Rapid incident response with session termination, credential revocation, and forensic evidence collection.

Steps:

  1. Navigate to Security > Incident Response in the PDAccess dashboard
  2. Search for the incident by timestamp, user, or system
  3. Review the session recording and command log
  4. Execute incident response actions:
    • Terminate Session: End the active session immediately
    • Revoke Credentials: Invalidate all credentials for the affected account
    • Lock Account: Disable the administrator's PDAccess account
    • Export Evidence: Download session recordings and command logs
  5. Generate an incident report with full audit trail

Pro Tip: PDAccess session recordings can be exported in multiple formats (MP4 video, JSON command logs) for use in SIEM systems and forensic tools.

Scenario 4: Demonstrating Compliance to Auditors

The Challenge: Auditors require evidence of per-user authentication, session recording, and access logging across all systems. Compiling this evidence manually takes weeks.

PDAccess Solution: Pre-built compliance reports that satisfy major regulatory frameworks with a single click.

Supported Frameworks:

FrameworkRequirements Covered
PCI-DSSReq 8 (unique IDs), Req 10 (logging), Req 11 (testing)
SOXAccess controls, audit trails, change management
HIPAAAccess logging, revocation, breach notification
ISO 27001A.9 (access control), A.12 (operations), A.16 (incident)
SOC 2Security, Availability, Confidentiality criteria

Steps:

  1. Navigate to Security > Compliance Reports
  2. Select the framework (PCI-DSS, SOX, HIPAA, etc.)
  3. Set the reporting period
  4. Click Generate Report
  5. Review and export the compliance report

The report includes:

  • Per-user authentication logs
  • Session recording summaries
  • Command execution audit trails
  • Access revocation records
  • Policy violation reports

Scenario 5: Managing Third-Party Access

The Challenge: Contractors, vendors, and managed service providers need access to your systems, but you can't give them permanent credentials or unrestricted access.

PDAccess Solution: Time-bound, role-based access with full session recording and automatic revocation.

Steps:

  1. Navigate to Security > Third-Party Access
  2. Create a time-bound access policy:
    • Define the contractor's role
    • Set the access period (start date, end date)
    • Specify which systems the contractor can access
    • Require approval for each session
  3. Provision the contractor's PDAccess account
  4. Monitor all contractor sessions in real time
  5. Access automatically expires at the end of the agreed period

Result: Third parties get exactly the access they need — no more, no less — with complete visibility into their actions.

Best Practices for Security Administrators

  1. Enable MFA for all administrators — Require multi-factor authentication for every privileged account
  2. Configure command alerts — Set up notifications for critical commands
  3. Review sessions weekly — Regularly review session recordings and command logs
  4. Audit access policies monthly — Ensure policies reflect current organizational needs
  5. Test incident response — Run tabletop exercises to verify your response procedures
  6. Export compliance reports quarterly — Stay ahead of audit requirements
  7. Enable automatic credential rotation — Rotate all vault credentials on a defined schedule